How to Claim EuroJackpot Winnings in Poland

Step 1 — Verify your ticket

Before taking any further action, verify independently that your ticket is a genuine winner. Check the numbers against the official results published on our EuroJackpot results page, the Lotto mobile app, or at any Totalizator Sportowy retail outlet. The terminal scan method is the most reliable — it checks the barcode directly against the verified draw results and will confirm the exact prize tier.

Once confirmed, protect your ticket immediately. Sign the back of a physical ticket in ink — this serves as proof of ownership if the ticket is lost or stolen. Photograph both sides with your phone and store the original in a secure location such as a safe or bank deposit box. Treat it as you would a cashier's cheque for the prize amount.

Step 2 — Identify your prize tier

EuroJackpot has 12 prize tiers, ranging from the jackpot (Tier 1) down to a fixed €5 prize for matching 2 main numbers + 1 Euro number (Tier 12). Your prize tier determines where you can claim and how quickly you will receive payment.

For tiers 5–12 (smaller prizes), payment is typically fast and can often be processed at a retail outlet. For tiers 1–4 (larger prizes), a more formal claim process through a regional or national Totalizator Sportowy office is required. Tiers 2–4 are pari-mutuel prizes — meaning the exact amount depends on how many other winners matched at that tier in the same draw.

Step 3 — Choose the right claim channel

Small prizes (up to approximately 2,000 zł)

Prizes up to the retail outlet limit can be collected directly at any authorised Lotto retail point. Present your ticket, the terminal scans the barcode, verifies the win, deducts any applicable lottery tax (for prizes above 2,280 PLN), and pays out in cash or via receipt for redemption. The process takes only a few minutes.

Medium prizes (approximately 2,000–10,000 zł)

Some prizes in this range may be paid at retail; others require a visit to a regional Totalizator Sportowy office. The terminal will indicate if your prize exceeds the retail payment limit. Regional offices are located in all major Polish cities.

Large prizes (above 10,000 zł)

All prizes above the retail threshold must be claimed at a Totalizator Sportowy regional office or the main headquarters in Warsaw. The prize is paid by bank transfer after verification, typically within a few business days. Bring all required documents (see Step 6 below).

Step 4 — The 60-day deadline

Polish law gives EuroJackpot winners exactly 60 days from the draw date to submit a valid prize claim. After this deadline, the prize is forfeited and returned to the prize pool. This is a strict legal deadline — there are no extensions for illness, travel, or oversight.

For large prizes, start the claim process as soon as possible. Jackpot-level wins require international verification that takes time, and you want to leave sufficient buffer before the deadline. Set a calendar reminder the moment you discover you have won, regardless of prize size.

Online ticket purchases

If you purchased your ticket through lotto.pl or the Lotto mobile app, the claim process differs from physical tickets. Winning tickets are automatically detected after draw verification, and you will receive a notification to your registered email address.

Small prizes (typically below 2,280 PLN) are credited directly to your online account balance. You can then withdraw the balance to your linked bank account. For larger prizes, lotto.pl may require you to complete an in-person verification step at a regional office even though the ticket was purchased online — check the current procedures on the Totalizator Sportowy website.

Jackpot winners

EuroJackpot jackpot winners are handled through a coordinated process between Totalizator Sportowy and the central EuroJackpot administration. After you submit your ticket and ID at a regional office, the ticket is sent for international verification — a necessary step because EuroJackpot is a multi-country game.

This verification process typically takes several weeks. During this period, you will be assigned a dedicated case officer at Totalizator Sportowy who will guide you through each step. Do not make major financial commitments before the prize has cleared, as verification can occasionally identify anomalies that require additional investigation.

Documents you need

For prizes above the retail threshold, bring the following to the claims office:

• Original winning ticket (physical) or official confirmation printout (online)
• Valid government-issued photo ID — Polish national ID card (dowód osobisty) or passport
• Bank account number (IBAN) for prize transfer
• Polish tax identification number (NIP or PESEL)
• Completed prize claim form (available at the office or downloadable from lotto.pl)

Foreign nationals should bring their passport and, if applicable, evidence of their Polish address or tax residency status. Contact Totalizator Sportowy in advance to confirm any additional requirements.

Expert tips for large prize claims

Before collecting a large prize, consult a tax adviser to understand the full 10% lottery tax implication and any gift tax consequences if you plan to share the prize. Keep your win private until the money is securely in your account — publicly announcing a large win can attract unwanted attention.

You can use our jackpot calculator to estimate your net after-tax payout in both euros and złoty before you walk into the claims office. Going in informed makes the conversation much smoother.